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Date: June 2012, Thurs, 9:00 am to 5:00 pm
Venue: Eastin Hotel, Petaling Jaya


Date: 22 June 2012, Fri, 9.00 am to 5.00 pm
Venue: Sunway Hotel, Seberang Jaya, Penang

Malaysian Export Academy (PSMB Class A – Training Provider No. 1804) presents

DOMESTIC INQUIRY: How to organise and conduct a Domestic Inquiry?

Certificate of Attendance will be awarded for those who complete the course (SBL / HRDF Claimable)

A practical approach to prepare the staff in the organization to conduct a Domestic Inquiry that is comprehensive and precise and in conformity with the requirements of the EA1955 and the IRA1967


After this hands on workshop the participants will be able to GAIN KNOWLEDGE:

  • To Organise and Conduct a domestic inquiry in a fair and judicial manner to all parties applying the principles of Natural Justice.
  • To Understand what is a Domestic Inquiry and why is it important to conduct one in the case of misconduct.
  • To Get to Know what preliminary actions an organization needs to take before a starting a Domestic Inquiry procedure.
  • To Gain Insights on the procedures of a domestic inquiry.
  • To Familiarize with the various stages before and after heading into a Domestic Inquiry process.
  • To Recognize the importance of recording inquiry notes after the proceedings to ensure good documentation.
  • To Have a better understanding on domestic inquiry and avoid pitfalls through industrial court decisions.
  • Awareness of the measures that needs to be taken after the inquiry.
  • Be Aware of the legal and technical effects of improper domestic inquiry procedures.
  • To Know the roles of the panel members, witnesses, decisions makers, investigation officers and prosecuting officers
  • Prepare inquiry notes, management letters, charge sheets and panel findings that is accurate and in conformity to the requirements.
  • The participants will look into the important steps that a company must take prior to a Domestic Inquiry proceeding.
  • The participants would have a better insight on conducting preliminary investigations, the actions that they need to take after a show cause letter has been issued.


  • Due Inquiry Means Domestic Inquiry
  • Natural Justice
  • Employment Act 1955 Section 14
  • Misconduct
  • Types of Misconduct
  • Proceedings Domestic Inquiry
  • Role of Prosecuting Officer
  • Role of Witnesses
  • Role of Alleged Employee
  • Role of Secretary
  • Introduction
  • What is the Requirement under the EA1955?
  • Position of Employees not Governed by the EA1955
  • Brief Guidelines for Conducting a Proper Inquiry
  • Procedure Prior to Inquiry
  • Investigation of Complaint
  • Show Cause Letter
  • Suspension during Period and Show Cause
  • The Domestic Inquiry Proper
  • Notes of Inquiry
  • Procedure Subsequent to Inquiry
  • Need for Domestic Inquiry
  • Concept
  • Definition of the Term Domestic Inquiry
  • Domestic Inquiry and Departmental Inquiry
  • Principles of Domestic Inquiry
  • Process of Domestic Inquiry Charge Sheet
  • Inquiry
  • Evidence to be Weighed not Counted
  • Conducting Inquiry
  • Preliminary Inquiry
  • Purpose of Preliminary Inquiry
  • Inquiry Proceedings
  • Role of Inquiry Officer
  • Functions of Inquiry Officer
  • Inquiry Findings
  • Other Salient Points
  • The Role of the Defense


  • Examples of Disciplinary Rules and Procedure
  • General Principles
  • Disciplinary Rules Example
  • Minor Misconducts
  • Major Misconducts
  • Gross Misconducts
  • Verbal Warning
  • First Written Warning
  • Final Written Warning
  • Dismissal
  • Procedure for Major Misconduct
  • Precautionary Suspension
  • Disciplinary Warning
  • Appeals Procedure

With 7 sample letters as follows:

  • Handout 1 Report of Domestic Inquiry Format
  • Handout 2 Sample HR Letter: Notice of Domestic Inquiry
  • Handout 3 Sample HR Letter : Warning Letter
  • Handout 4 Sample HR Letter: Letter of Allegation (Pre-Domestic Inquiry)
  • Handout 5 Sample HR Letter: Termination
  • Handout 6 Sample HR Letter: Dismissal (Post-Domestic Inquiry)
  • Handout 7 Sample HR Letter: Breach of Contract


R.Ramamurthy KMN, PTS is the managing consultant of Alert Management Consultants a Safety and Health consultancy practice. Established 1992. A member of the Malaysian Society for Occupational Safety & Health and is one of the pioneers in this field in Malaysia. He has been member & trainer for MIPM in occupational safety and health in their personal management programmes.

Five decades of experience as practitioner in the areas of Occupational Safety Health and Security and Human Resource Management, both during his service with government and now in the private sector. For his contributions to the nation especially in the area of security and safety, he was decorated by the Federal Government with KMN, and PTS by the Perak State Government. Mr.R.Ramamurthy has extensive experience in conducting safety audits, public and in-house training in his specialised areas throughout Malaysia and Indonesia.

More than 7000 participants from all levels of management and engineering from 700 companies have benefited from his programmes.

He was a member of the UTM Johor panel on Occupational Safety and Health. 1995 and was an adjunct lecturer for University Petronas Tronoh.

The participants’ from some companies who have benefited are from Pergau Hydro Project, Road Builders Malaysia, Motorola, GL Furniture (Pahang), KTS Timber Industries Sarawak, KKB Engineering Kuching, Steel Industries Sarawak, Plus, Petronas Dagagan, Texaco Panama Inc, MHS Aviation, Sime Sembawang, National Semiconductor, Hitachi, Texas Instruments, Sony, PJVC, Chung Hwa Picture Tube, Solectron, Nilai Concrete, Genting Sanyen, Boh Plantations, Otis Manufacturing, FELDA, Samsung, Ansell, Revertex, Pertima, Aro Bina, Johor Port Authority, Sarawak Oil Mills, Penang Ship Building Industry, Sarawak Cement Industries, MAY BANK ASSURANCE, SOUTH EAST ASIA ASSURANCE Antah Transfield Transmission, Tenaga Nasional, Rubber Thread Industries, UPS, Sime Sembawang, IOI Oil Mills Sandakan and many more.


RM 680.00 per person – SBL / HRDF Claimable
(include morning & afternoon tea break, lunch, notes and certificate of attendance)


Malaysian Export Academy Sdn Bhd
Suite 306, 2nd Floor, Block C, Glomac Business Centre
Jalan SS6/1, Kelana Jaya
47301 Petaling Jaya


Tel: 03-7806 5595 | Fax: 03-7806 5913
Email : shazwani@exportersclub.biz

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